PEAC Sales System
A convoluted sales process causes customer conflict, complaints and a lack of transparency. At PEAC we believe in building efficient systems and processes, so your business does the work for you. With PEAC Metrics and PEAC Management we walk you through a comprehensive sales process including lead - sale journey, KPI’s, sales management, and effort and lead metrics.
PEAC Metrics
Do you sell the same product or service repeatedly? Is your business built around customer service, word of mouth and reputation? Are you familiar with the yield and lifetime value of a client/member and working to in?
Build an effective sales measuring system to identify and increase yields, decrease cost of onboarding members + clients, decrease customer conflict, increase lead-sale and increase average lifetime value of customers/ clients. The process of measurement and setting goals alone will increase your sales teams productivity and effectivesss.
Sneak PEAC: In the Fitness industry increasing the weekly yield of a member only $1 can increase profit upwards of $52,000 for a 1000 member club.
PEAC Training
Are you familiar with your lead to sale percentage? What about call to contact? Contact to sale? Average purchase? Are you training each of these points in the sales process to maximise your conversion rates and yield? See below two scenarios;
Scenario A: Cafe has 100 visitors daily who pay on average $13 per visit= $474,500 per year in sales
Scenario B: Cafe has 100 visitors daily, who pay on average $13.50 per visit= $492,750 per year in sales.
Congratulations! You just earnt nearly $20,000 in pure profit by charging 50 cents more per customer purchase. Will the average person care they’re paying 50 cents more? Don’t think so! Perhaps 5 minutes of training your team to suggest customers purchase higher yielding meals, train them to ask for “anything else”, or an upsize, better yet, smile as they do it. This is a miniscule example of the effectiveness of sales training.
PEAC Support
Like learning a language surface level comprehension isn’t enough. There are levels; knowledge, comprehension, application and internalising. With PEAC Support we take you through the learning process from intellectual understanding to embedding ongoing change in your business so you can perform at your PEAC without any effort.
